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Certified member onboarding

Getting started on RedRightBuyer

You control your own listing: your description, your political lean, your photos, your hours, and your menus. This guide walks you through your first login and every part of your member back office, in the order you will see it.

Log in to your account

Keep this page handy. You can reopen it any time from the New Member Guide link in the site footer.

Jump to a section
  1. Welcome
  2. 1. Logging in the first time
  3. 2. Your account page
  4. 3. Your member dashboard
  5. 4. Editing your business profile
  6. 5. Food and drink menus

1Logging in the first time

Your welcome email contains three things: the email address on your account, your Member ID (format M-00000), and a 4 digit code. You use them once to set your password. After that you log in with your email and password only.

Click the RRB Login icon at the top right of any page. A Member Access window opens with two tabs: Log In and Set Up My Account. First time members use Set Up My Account.

Set up your account (first visit only)

  1. Email Address: the address your welcome email was sent to.
  2. Member ID: the five digits after M-. The M- prefix is already filled in.
  3. 4 digit code: from your welcome email. If it has expired or you cannot find it, click Need a new code? Request one and a fresh code is emailed to you.
  4. New Password: at least 8 characters. Use a password you have not used on other sites. Common or previously leaked passwords are rejected.
  5. Confirm your password, then click Set Up My Account.
The Set Up My Account tab. Everything you need is in your welcome email.
The Set Up My Account tab. Everything you need is in your welcome email.

Log in (every visit after that)

Enter your email and password and click Log In. Forgot your password? Click Forgot Password? and follow the emailed link. Once signed in, the top bar shows Signed in as your username, with a Sign Out button.

The Log In tab. Email and password only.
The Log In tab. Email and password only.

2Your account page

After logging in, click your name in the top bar (Signed in as ...) to open your account page. This is your personal hub. Your business listing is one level down.

  • Username is what shows on any comments or lists you post as a shopper. It is not your business name.
  • Edit My Business opens your Member Dashboard. If you own more than one business, use the Edit link beside the specific location under Your Businesses.
  • Add Business starts a listing for a different business under the same login. If you have another storefront or office for the same business, do not use Add Business. Add it under Your Locations on the edit page instead (see section 4).
  • Top 10 is for Movies and TV. Create top ten lists and share them with others. Your same login lets you leave comments and rate content on the site and in the app.
The account page. Your username is separate from your business name.
The account page. Your username is separate from your business name.

3Your member dashboard

The dashboard is a read only snapshot of what shoppers see on your public profile, plus your certified member logo tools. Nothing here is edited directly. Use the Edit Business Info button at the bottom.

If you own more than one location, you first see a Choose a Location screen listing each one with its photo count. Click Edit this location to open that location. Once inside, Switch Business and Switch Location buttons sit in the header so you can move between them without logging out.

Choose a business when your login manages more than one.
Choose a business when your login manages more than one.
The member dashboard: a preview of your public profile with your logo tools.
The member dashboard: a preview of your public profile with your logo tools.

Your certified member logo

Your RRB logo is pre-linked to your profile.

  • Copy my logo pastes a clickable logo into Gmail and Outlook signatures and most website editors. Use this whenever the destination supports links.
  • Copy embed code gives you HTML for web pages or embed blocks.
  • Download a file gives you Small (300px) for email signatures and sidebars, Large (600px) for headers, footers, print and high resolution screens, and Square for Facebook, Instagram, X and LinkedIn profile images. Downloaded files do not carry the link.
Do not save the image and re-upload it. That strips the link back to your profile. Use Copy my logo instead, so people go straight to your profile.

4Editing your business profile

Click Edit Business Info on the dashboard. The edit page is one long form with a section for each part of your listing. Some fields save right away. Others get a quick automatic content check first, and a few are reviewed by our team. The rule of thumb at the end of this section lists which is which.

At the top of the page you will find Back to Dashboard and Preview Your Profile, which opens your public page in a new tab so you can check your work.

Business nameSaves now

Up to 120 characters. Saves immediately.
The Business Name field. Editing your name here does not change your profile web address.
The Business Name field. Editing your name here does not change your profile web address.

Add Your Badges

Your profile has a Badges row just above your photos. Your RedRightBuyer Certified Member badge is already there, and it links back to your profile.

You can add up to 3 more badges, like your BBB seal, a badge from a Christian business directory you belong to, or an accreditation or award your business holds.

To add a badge:

  1. Open the edit page (Edit My Business, then Edit Business Info).
  2. Find the Badges card above Photos.
  3. Click Choose badge image.
  4. Add a name and, if you want, a link to your listing on that site.
  5. Check the box confirming your business is allowed to display the badge.
  6. Click Add.
The Badges card on your edit page. Your RedRightBuyer badge is already there. Add up to 3 more below it.
The Badges card on your edit page. Your RedRightBuyer badge is already there. Add up to 3 more below it.

Square or round logos look best. Every badge image is checked automatically before it stays on your profile. RedRightBuyer does not verify memberships, so only add badges your business has earned.

Photos

Photos come right after Badges on the page, because listings with photos get noticed first. The card shows how many photos you have used and how many your plan allows. If you have not added any yet, the card has a red border and an Action needed tag. If you have room for more, it shows Add more and how many you can still add.

  • Cover: the wide banner across the top of your full profile.
  • Card: the main image on your company card.
  • Logo: your brand logo, shown in search results.

After assigning Cover or Card, use Adjust Crop to frame it. Photos go live as soon as you save. Every new photo is checked automatically. If one is held for a closer look, we will email you and let you know once it has been reviewed.

Assign a cover, card, and logo, then crop to frame each one.
Assign a cover, card, and logo, then crop to frame each one.

Categories

Pick the categories that fit your business, up to the number your plan allows. More categories mean shoppers find you in more searches. Changes save the moment you click Save.

The Categories card. Pick up to the number of categories your plan allows, then click Save categories.
The Categories card. Pick up to the number of categories your plan allows, then click Save categories.

Political lean display

Applies to your whole business across all of your locations. Every member starts as Neutral. Blue is liberal and red is conservative: Blue, Leans Blue, Neutral, Leans Red, Red. Unlike non member companies, which are rated by our editorial team, certified members choose their own lean.

Choose the lean that represents your business.
Choose the lean that represents your business.

KeywordsSaves now

Up to 10 keywords that describe your business, most important first. Use plain words a customer would use, like "roofing", "tax preparation" or "wedding photography".Your keywords do two jobs. First, we use all of them to suggest your business next to related companies across RedRightBuyer, including the More Like This section on company profiles. The ones at the top of your list count the most.Second, you can choose which keywords appear on your public profile. Check "Show on profile" next to any keyword and it appears as a tag in the Services section of your profile, where customers and search engines like Google and Bing can see it. That gives search engines more ways to connect your business to what people are searching for. Unchecked keywords stay private and are only used for matching.Click Save after adding keywords or changing the checkboxes.
The Keywords section. Check Show on profile to display a keyword as a tag on your profile.
The Keywords section. Check Show on profile to display a keyword as a tag on your profile.

Location name (optional)Saves now

Only useful if you have more than one location, for example Downtown and Broken Arrow. Up to 50 characters. New locations you add start with their city as the name, and you can change it here. Leave blank if you have one location. Saves immediately.
The Location Name field, used to tell multiple locations apart.
The Location Name field, used to tell multiple locations apart.

Short descriptionAuto check

One or two sentences, up to 150 characters. This is the first text shoppers read on your card in search results and market listings. Gets a quick automatic content check before it goes live. If something needs a closer look, our team reviews it and emails you.
The Short Description field, shown on your company card.
The Short Description field, shown on your company card.

Full descriptionAuto check

Up to 1000 characters for the About section of your profile. Tell shoppers who you are, what you do, and why you do it. Gets a quick automatic content check before it goes live. If something needs a closer look, our team reviews it and emails you.
The Full Description field, shown in your About section.
The Full Description field, shown in your About section.

Testimonials

Add up to 10 customer testimonials, up to 1000 characters each. Add the text first, then use the plus circle on its card to attach a customer photo. Up to three testimonials can carry a photo.

Customer testimonials shown on your profile.
Customer testimonials shown on your profile.

Website and social media

Your website URL is shown prominently. The Menu URL is for an external menu or catalog. If you build menus inside RedRightBuyer (see section 5) you can leave it blank. Add as many social links as you like. Saves immediately.

Add your website, an optional menu link, and social profiles.
Add your website, an optional menu link, and social profiles.

Share your profile

A pre written social post with your profile link. Click Copy and paste it anywhere.
The Share Your Profile box with a ready made post.
The Share Your Profile box with a ready made post.

Business detailsAuto check

Free text, up to 1000 characters, for anything that does not fit the description: specialties, certifications, awards, service area. Gets a quick automatic content check before it goes live. If something needs a closer look, our team reviews it and emails you.
The Business Details field.
The Business Details field.

Hours of operation

For each day, mark Closed or pick opening and closing times in 30 minute steps from 5:00 AM to 11:30 PM. Saves immediately.

Set hours for each day, or mark a day closed.
Set hours for each day, or mark a day closed.

LocationSaves now

Optional. If you enter an address, a map appears on your public profile. Mobile or service area businesses can leave it blank. Adding your address is what lets us suggest you to local users of the app. The Location card also has a phone field. Your number only shows on your profile if you check Show this phone number on my public profile. Saves immediately.

Your address and phone start out private. The address and phone number you gave when you signed up are not shown on your profile.

To show your address:

  1. Open the Location box on the edit page.
  2. Uncheck "Do not show my address on my profile."
  3. Click Save.

To show a phone number, enter it, check Show this phone number on my public profile, and click Save. While your address is hidden it does not appear anywhere on the public site, and we still use it to place your business in the right market.

The Location card. Check the boxes to choose whether your phone number and address show on your profile.
The Location card. Check the boxes to choose whether your phone number and address show on your profile.

Markets You ServeSaves now

Your markets are the places where your business appears in market search. All of your locations share the same markets, so you only add a market once. Each market shows as a chip with its state. Your first market is tagged Home market. A market waiting on our team is tagged Awaiting approval. Below the chips you see how many markets your plan includes, for example 2 of 3 markets included in your plan.To add a market:
  1. Pick a state.
  2. Pick a market.
  3. Click Add Market.
If you are within your plan, you are listed in that market right away.If your market is not in the list:
  1. Choose Other, Request a New Market.
  2. Type the city.
New markets and markets beyond your plan go to our team as a request, and we will get back to you. Extra markets are $9 a month or $100 a year each. To cancel a pending request, click Cancel next to it.National members are listed nationwide and do not see this section.
The Markets You Serve card. Pick a state and a market, then click Add Market.
The Markets You Serve card. Pick a state and a market, then click Add Market.

Your LocationsSaves now

Each storefront or office at its own street address is a location. Locations are free. Each location shows its name, its address, and a View listing link. Your first one is tagged Main location.To add a location:
  1. Fill in the street address, city, state and zip.
  2. Choose which of your markets it is in. It must be one of your markets in the same state. If it is not, add that market first under Markets You Serve.
  3. Click Add Location.
  4. Switch to the new location from your dashboard to add photos and hours.
The new location gets its own listing with your business details already filled in. Its address starts out hidden, the same as your main address.National members do not see this section.
The Your Locations card. Each storefront or office gets its own location and listing.
The Your Locations card. Each storefront or office gets its own location and listing.

FAQ (Featured and Regional memberships)Auto check

Add as many question and answer pairs as you need. Common questions include hours, parking, reservations, group sizes, delivery, and return policies. Gets a quick automatic content check before it goes live. If something needs a closer look, our team reviews it and emails you.
The FAQ section, for common customer questions.
The FAQ section, for common customer questions.
Quick rule of thumb: your short and full descriptions, business details, and FAQ entries get a quick automatic content check before they appear. Testimonials and requests for markets beyond your plan are reviewed by our team. Everything else saves the moment you click Save. If a save fails, the reason appears right next to the field. If you are told your session expired, log in and save again.

Questions? redrightbuyer.com/contact